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Bruno, sorry to hear your problems with your dealer but believe me you are not the only one. I have been waiting for my LS since I put money down on it on 12/17/10 my salesman knows nothing about the car and does not try to find anything out about the car. I did finially get a dora report with my name on it and the customer service at ford confirms it is ordered but that is it, it is on material hold, no vin #, no date, no nothing. Customer service told me that dealer would call too (the sales manger) no call still waiting from the last time 2 months ago. Just got a call from the dealer while writing this two cars came in one reg boss one LS but they say that the LS is not mine even though i was first person to order one, he said it was ordered before mine but the idiots did not even know what it was or how to order it when i first went in there to order it! Any way you are right I think they know they missed getting a Added Dealer Mark-up and they want to get people pissed so they will pull out of their deals. What is the deal with them not having to sell it to you though if you order it have money down on it and have the money with a Dora report with your name on it I would say they have a bidding contract to sell the car to you. Would like to hear more on what the customer service at ford told you