Engine replacement under warrenty

[Brandon302]

My car is at the local dealer to hopefully have the motor replaced under warranty, the problem is that I haven't kept receipts for when I have bought oil. Has anyone else had motor work done with a similar "lack" of information, even if not what would you provide Ford with?

 

[Grant 302]

I'm not gonna combine these (yet) since it looks like you have an actual issue, but you might want to chime in on this other current thread:

Anyone with recent Motor Warranty Claim?

 

[Brandon302]

I'm not gonna combine these (yet) since it looks like you have an actual issue, but you might want to chime in on this other current thread:

Anyone with recent Motor Warranty Claim?

Thanks I will chime in.

 

[VoodooBoss]

What are the symptoms? I had all service work including the oil changes performed at a dealer so no issues when mine blew. Plus my engine was stock.

 

[Brandon302]

What are the symptoms? I had all service work including the oil changes performed at a dealer so no issues when mine blew. Plus my engine was stock.

The motor was stock as well. The symptoms are 3 holes in the block.

 

[VoodooBoss]

The motor was stock as well. The symptoms are 3 holes in the block.

You beat me by one. #8?

 

[Brandon302]

You beat me by one. #8?

Looked like it, I could see a rod missing a bolt on the passenger side and a hole in the top valley and a hole in the drivers side, along with two scores on either side in the oil pan.

 

[302 Hi Pro]

Wooo, a catastrophic failure. In thinking about this, if Ford denies warranty coverage they should have to state a reason for denial. If improper maintenance is stated a the reason, and your claim is that proper maintenance was completed, then Ford should state why this failure occurred due to improper maintenance.

This will require engine disassembly for a failure analysis. I would think.

What is the mileage on your Boss/Mustang?

I keep all receipts and a log book that documents dates, mileage etc., of all of my Boss maintenance and modifications. Keep it all in a 3-ring binder.

Keep us posted,
Dave
2HP

 

[Brandon302]

Wooo, a catastrophic failure. In thinking about this, if Ford denies warranty coverage they should have to state a reason for denial. If improper maintenance is stated a the reason, and your claim is that proper maintenance was completed, then Ford should state why this failure occurred due to improper maintenance.

This will require engine disassembly for a failure analysis. I would think.

What is the mileage on your Boss/Mustang?

I keep all receipts and a log book that documents dates, mileage etc., of all of my Boss maintenance and modifications. Keep it all in a 3-ring binder.

Keep us posted,
Dave
2HP

This is my thinking, if I buy oil Ford still has no proof of when I replaced it. I am sitting right around 52k.

 

[Jabooh]

My father had a engine replacement on his 13 Boss LS. He blew the engine at COTA. It took 6 weeks or so for the claim to be validated. They did the following:
Upon arrival do the car to the Boss certified dealer the took a fuel and oil sample
Quarantined the ECU
Quarantined the whole car
The samples and computer were sent to Ford Racing

Oil and fuel samples came back writhing Ford Spec
Computer was confirmed as OEM Calibration
The catestrophic event was found on the historian of the computer and all parameters were verified

The above was 6 weeks or so. After that he received a brand new long block, installed in a week, wash and then his keys back.

No issues since. He was upfront with Ford telling them it happened at a untimed event at COTA. They never gave him any grief.

Along with the engine replacement he has had 2 transmissions. All at the same dealer.



I think he had only 1 hole in the block.

 

[93cobra]

If you have an aftermarket tune, I would think you are out of luck on ford covering your engine.

 

[four-walling]

My car is at the local dealer to hopefully have the motor replaced under warranty, the problem is that I haven't kept receipts for when I have bought oil.

It might be a little time consuming but you can find your oil and filter credit card purchase receipts online.

 

[Jabooh]

My father was never asked that. Have they asked you for proof?

 

[Brandon302]

It might be a little time consuming but you can find your oil and filter credit card purchase receipts online.

I went searching, the best I can get are purchase amounts along with what I am assuming are reference numbers. Oddly I bought most of my oil from NAPA and cannot find but one purchase from them on my statements.

 

[four-walling]

I went searching, the best I can get are purchase amounts along with what I am assuming are reference numbers. Oddly I bought most of my oil from NAPA and cannot find but one purchase from them on my statements.

You're halfway there. Your first oil change was free and you found a receipt for a second oil purchase...

 

[Brandon302]

You're halfway there. Your first oil change was free and you found a receipt for a second oil purchase...

Sadly my first wasn't free, 2 times I purchased from Ford, then NAPA after that

 

[Brandon302]

Ended up hearing from my dealer that they ordered a motor and intake. Not sure if that means it is a long or short block but I am glad to know the car will be back together under warranty.

Sent from my Nexus 6 using Tapatalk

 

[VoodooBoss]

Good news. If they are ordering the intake I'm sure they ordered a long block. That's what they did with mine. There were visible metal pieced in the intake and you cannot clean it out with 100% certainty you got it all. BTW your serial number will come off your original intake so you can reuse it. Just make sure they remove it carefully.

 

[Jabooh]

I second the above. Motor and intake is what was ordered for my dad.

Couple things to consider, new clutch, race oil pan, etc. the labor for my dad was minuscule when they put the new motor in.

 

[superhero]

Care to share what caused the failure. And what did fail.