Before I begin, I would like to extend a BIG thank-you to boss2012 for his provided information! I followed up on the paint problem and was able to get some answers.
To begin my story:
On February 14, 2011 I ordered a 2012 Blaze Yellow Boss 302 at MSRP with no options. I was informed this is a 3rd quarter allocation car and no delivery date could be provided.
Several months went by and I had the privilage to see/sit and ride in Cloud9's Boss and truly get a feel for the car as a passenger. Thank you Gary, it was kind of you to allow such a thing.
As time went on, I questioned if I should add any of the options.......the first change I had made was adding the car cover and floor mats. That decision lasted for a couple of weeks before I wised up and realized the price for everything would not be a smart investment.
Then on BMO the discussion of going from the basic seats to the Recaro's began and I eventually said to myself why not spend the money and just do it the right way. I contacted my salesman and he submitted the changes.
First he had told me when the GM put in the request it came back as an "error" in the order and how before it went through the status was "clean unscheduled." I called FCS the next day to varify if the changes were accepted. FCS stated the changes had taken place but the status is now back to "material hold."
Everything was sitting ok with me from that point on until the other day when I read what boss2012 posted about the Yellow Blaze paint problems. I took his information and ran with it hoping to get some real answers. Initially, I contacted the Blue Oval form and cyberdman to ask if he could check on the order……which he did and this was his reply:
In Order Processing - Unscheduled- Compatibility & Material Hold Feb-14-2011, 00:00 EST.
So, your order definately has a problem. Unscheduled material hold, first as it has been all along, probably due to the paint maybe, but now it also has a concurrent compatibility error. It will never be scheduled and may automatically be cancelled unless the compatibility is resolved. Based on what you told me I don't think your Yellow Blaze is available anymore, or you missed the deadline.
All of this information I sent to my salesman and his GM in hopes they too could follow up with everything. Long story short, they called me today and informed me my order had been cancelled and the Yellow Blaze is no longer an option! This did not sit well with me.
I informed my salesman we would change the color to Kona Blue and white with the Recaro options and to put the order back in. This he was able to do and I am now back to square #1 it feels.
In my opinion, Ford has completely dropped the ball on this limited addition Mustang! They are unable to give you a delivery date, can’t tell you when it will be built, doesn’t push completed and submitted orders (sold) through and didn’t inform dealerships who had customers ordering the Yellow Blaze that is was no longer an option.
Tomorrow I plan to call FCS and speak with someone about the whole headache in which I have gone through. I doubt they can do anything but it’s worth a shot. If I wasn’t ordering this car through a buddy of mine at the dealership, I would have dropped the order and found an already completed car somewhere else.
To begin my story:
On February 14, 2011 I ordered a 2012 Blaze Yellow Boss 302 at MSRP with no options. I was informed this is a 3rd quarter allocation car and no delivery date could be provided.
Several months went by and I had the privilage to see/sit and ride in Cloud9's Boss and truly get a feel for the car as a passenger. Thank you Gary, it was kind of you to allow such a thing.
As time went on, I questioned if I should add any of the options.......the first change I had made was adding the car cover and floor mats. That decision lasted for a couple of weeks before I wised up and realized the price for everything would not be a smart investment.
Then on BMO the discussion of going from the basic seats to the Recaro's began and I eventually said to myself why not spend the money and just do it the right way. I contacted my salesman and he submitted the changes.
First he had told me when the GM put in the request it came back as an "error" in the order and how before it went through the status was "clean unscheduled." I called FCS the next day to varify if the changes were accepted. FCS stated the changes had taken place but the status is now back to "material hold."
Everything was sitting ok with me from that point on until the other day when I read what boss2012 posted about the Yellow Blaze paint problems. I took his information and ran with it hoping to get some real answers. Initially, I contacted the Blue Oval form and cyberdman to ask if he could check on the order……which he did and this was his reply:
In Order Processing - Unscheduled- Compatibility & Material Hold Feb-14-2011, 00:00 EST.
So, your order definately has a problem. Unscheduled material hold, first as it has been all along, probably due to the paint maybe, but now it also has a concurrent compatibility error. It will never be scheduled and may automatically be cancelled unless the compatibility is resolved. Based on what you told me I don't think your Yellow Blaze is available anymore, or you missed the deadline.
All of this information I sent to my salesman and his GM in hopes they too could follow up with everything. Long story short, they called me today and informed me my order had been cancelled and the Yellow Blaze is no longer an option! This did not sit well with me.
I informed my salesman we would change the color to Kona Blue and white with the Recaro options and to put the order back in. This he was able to do and I am now back to square #1 it feels.
In my opinion, Ford has completely dropped the ball on this limited addition Mustang! They are unable to give you a delivery date, can’t tell you when it will be built, doesn’t push completed and submitted orders (sold) through and didn’t inform dealerships who had customers ordering the Yellow Blaze that is was no longer an option.
Tomorrow I plan to call FCS and speak with someone about the whole headache in which I have gone through. I doubt they can do anything but it’s worth a shot. If I wasn’t ordering this car through a buddy of mine at the dealership, I would have dropped the order and found an already completed car somewhere else.