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I had my car taken into the local dealership to look at the transmission for my shifting issues as well as the clutch sticking to the floor during track driving. I also had them look at the rear diff as it was making a metallic rubbing noise. I know the diff will make some noise but it now makes a metallic rubbing noise, almost like rubbing two brake pads together, that it did not originally do and it has gotten louder.
You can hear the diff under 40mph, and I told them you will not be able to duplicate the transmission issue as it only happens on the track in a high performance driving scenario and is intermittent. I went on to tell them NOT to attempt to duplicate the shifting issues as I didn't want them shifting at 7500 rpms into 5th or rev matching and downshifting into third on the street in town...... Again, you can hear the diff.
Well I get an email saying the tech drove the car and they can't get it to duplicate the issue with the trans or rear diff...... They go on to state that they cannot inspect the throwout bearing which I asked them to do as a Ford engineer told me to do that. Nor check the trans fluid for material. Also they can't open the diff and inspect the gears or fluid. They stated because they don't have a suspicion of a problem that Ford won't pay them for the warranty work.
I am not asking or demanding anything be replaced under warranty. I am asking that it gets INSPECTED by looking at a throwout bearing, which was suggested by a Ford engineer, and inspecting fluid from the trans and rear diff as well as visually inspecting the rear diff, again suggested by a Ford engineer. I would think this is common sense repair procedure. If they find nothing wrong than so be it. I will be fine with that.
You can hear the diff under 40mph, and I told them you will not be able to duplicate the transmission issue as it only happens on the track in a high performance driving scenario and is intermittent. I went on to tell them NOT to attempt to duplicate the shifting issues as I didn't want them shifting at 7500 rpms into 5th or rev matching and downshifting into third on the street in town...... Again, you can hear the diff.
Well I get an email saying the tech drove the car and they can't get it to duplicate the issue with the trans or rear diff...... They go on to state that they cannot inspect the throwout bearing which I asked them to do as a Ford engineer told me to do that. Nor check the trans fluid for material. Also they can't open the diff and inspect the gears or fluid. They stated because they don't have a suspicion of a problem that Ford won't pay them for the warranty work.
I am not asking or demanding anything be replaced under warranty. I am asking that it gets INSPECTED by looking at a throwout bearing, which was suggested by a Ford engineer, and inspecting fluid from the trans and rear diff as well as visually inspecting the rear diff, again suggested by a Ford engineer. I would think this is common sense repair procedure. If they find nothing wrong than so be it. I will be fine with that.