What's Up with Cortex?

[Ewheels]

Not sure if this is the right location for this question but here we go.

I have heard great things about Cortex Racing and their products but so far, I am not impressed. I cannot get ahold of anyone over there. Email responses come in several days later, no one answers the phone, no response to voicemail. I'm trying not to jump the gun here; maybe they are impacted by Covid or something else is going on there. Does anyone here have an inside scoop or know someone there? Are they active on TMO?

 

[Bill Pemberton]

Hopefully , since they are a TMO Sponsor, someone nearby will drop a note or touch base with someone there. As you mentioned, with Covid running rampant in California it could very well be they are running quite low on staff. They definitely are not a company that can work outside of the shop, etc. to a large degree. They got back with me fairly quickly when I chatted with them in 2019 and got back with me later to see if I was still interested, so I hope you get an answer in the near future from them, or from one of our members.

 

[Grant 302]

I cannot get ahold of anyone over there. Email responses come in several days later,

These are contradictory statements.


What are your questions?

 

[mwjscn]

I've had multiple e-mail conversations with Filip last month and this month and he always responded fairly quickly (usually same day). He was recently in the process of moving a lot of his stock to his personal shop when he sent my stuff out, so it could be that he is slightly delayed from that work and shipping out previously-placed orders (in addition to any toll Covid is having on his operations). Are you e-mailing [email protected]?

 

[ArizonaBOSS]

All:
CorteX closed their California location as Filip has moved out-of-state. He is still involved but the entire operation is relocated to their Ohio facility under partner Ricky Reynolds' management.

Here is the most recent contact info:
Contact Us
CorteX Racing
(415) 489-0866
Business Hours M-F 9am – 5pm est
[email protected]
Address: 1280 State Route 28 Loveland, OH 45140

 

[docs302]

CorteX closed their California location as Filip has moved out-of-state. He is still involved but the entire operation is relocated to their Ohio facility under partner Ricky Reynolds' management.

That makes sense. Every time I have called I would get Rick on the line. The receptionist was probably transferring me from California to Ohio each time. Rick can be hit or miss. Some days he had time to talk and others he would want to get off the phone quickly to answer calls. After spending several thousand dollars on their parts I was somewhat ticked off that I got the bums rush but I think he was doing the brunt of the day to day stuff and had no choice. That was before Covid but I'm sure Rick is a busy guy.

 

[Bill Pemberton]

Thanks AZBoss, as I was not aware Cortex had moved everything to their Ohio office near Cincinnati. Good Central location and I am sure your explanation helps out EWheels as well as many others on TMO!

 

[blacksheep-1]

Ricky is at the track today, I'll pass this on if I run I to him again.

 

[DipstickMotorsports]

I had pretty lousy experience with my Canadian order, but its still ongoing. I'll report back on how this week pans out.

 

[blacksheep-1]

I had pretty lousy experience with my Canadian order, but its still ongoing. I'll report back on how this week pans out.

I've shipped a couple of tee shirts to a canadian address to thank a guy's kids for picking up trash around the track. ( I thought it was a great thing they did) and after 3 back and forth, they finally got it 2 months later

 

[Scootsmcgreggor]

I've been trying to get ahold of them as well.

Does anyone know the torque values for both the top and bottom nuts on the stud for their S550 bump steer kit? No instructions in the box or online.

Steeda lists 40ft lbs top and 50ftlbs bottom
SPL lists 75ft lbs top and 80 ft lbs bottom

 

[DipstickMotorsports]

I had pretty lousy experience with my Canadian order, but its still ongoing. I'll report back on how this week pans out.

Just reporting back that I ended up getting in contact with Micah and we ended up using a (expensive) shipping alternative - DHL - to get the products to Canada. Just have to pay a lot extra to ensure no issues getting their beautiful products into Canada. So I suggest if you are in Canada or anywhere other than USA to give them a call and have them use DHL. Hopefully they work out a shipping config on the website and have additional shipping options for international orders.

 

[Scootsmcgreggor]

Filip just responded to me, all good here.

 

[Ludachris]

Filip just responded to me, all good here.

Wanna post the torque values here just in case? Maybe we should try and get someone to post a write up on the install and include those torque specs.

 

[Fabman]

Wanna post the torque values here just in case? Maybe we should try and get someone to post a write up on the install and include those torque specs.

I made these 2 videos quite some time ago showing the difference between throwing a bump kit on your car and setting it properly with a gauge. The difference should make you go Hmmmm.....

https://www.facebook.com/video.php?v=10154109212173535

https://www.facebook.com/video.php?v=10154109190708535

 

[Fabman]

If anybody cares, I am going to set the bump on my Cortex SLA in the next few weeks and might be willing to make a "how to" video. Anybody interested in seeing that?

 

[Scootsmcgreggor]

Wanna post the torque values here just in case? Maybe we should try and get someone to post a write up on the install and include those torque specs.

Good call.

Top Nut (holding stud in spindle: 65ft lbs
Bottom Nut (holding rod end to stud): 65 ft lbs

The threads on the bottom of the stud are 5/8 vs 1/2" for the top threads, but torque value is the same because the bottom nut is half height.

If anybody cares, I am going to set the bump on my Cortex SLA in the next few weeks and might be willing to make a "how to" video. Anybody interested in seeing that?

I think that would be great content for this site.

I also don't want to store my bump steer gauge once I'm done with it (for now) so if any TMO'er from the bay area wants to borrow it they can do so and use your video as a guide.

 

[Badger]

Dude tell me about it. I am pretty let down by Cortex customer service. From not replying for days/weeks to sending wrong parts and having the customer foot the bill to get them swapped to ghosting on promised contingencies when purchasing parts.
Don´t get me wrong, the guys are fantastic when you get hold of them and I still really like their products, but man they are giving me hard time not to go back to my MCS setup. Better communication would fix 90% of any issues right away.

Anyways, I got a couple questions and I feel there is a good chance I might get answers to my questions here.

JRi doubles:

• What is the correct nitrogen pressure for the shocks front and back?
• JRI doubles (married) or MCS doubles(unmarried). How big you think is the effective lap time difference between these?

SLA:

• How much did your laptimes effectively drop by using the SLA?
• What is the weight difference compared to a stock setup?
• How easy are the shocks to adjust? It appears that the wheels have to be taken off to access the shocks.
• How long was the lead time when your ordered it?