I installed the Maximum Motorsports camber plates and I have been happy with them. While installing the springs a few weeks ago one of the bolts that holds it in place up top snapped off. I take great care when working on my cars and in fact had a torque wrench on this when it happened. It snapped off long before I even got to proper torque.
I called MM and told them what happened. I was told they get this 2-3 times a week and I needed to send a copy of the receipt. After I did this I was told that the company would not warranty this, it was alluded to that this was my fault for over tightening it. However the guy I spoke with said he would go get the part himself, outside of what his Boss told him to do, and send it to me. I had to pay for the shipping.
I think it is pretty poor of them not to warranty this and I have to take the word of the person I spoke with that he did in fact do this outside of company policy. If they are seeing many of these break there appears to be a problem with the quality and placing blame on customers does not seem to be the best route to take IMHO.
Here is a picture of the stud that broke. I don't have the best camera but you can make out a flaw in the metal even to the point of it rusting in the middle and another flaw on the opposite side. Disregard the crushed threads on the side I put it in a vice to remove the nut even if it was not on there very tight.
Be careful if you ever need to remove these as the metal is not very strong.
I called MM and told them what happened. I was told they get this 2-3 times a week and I needed to send a copy of the receipt. After I did this I was told that the company would not warranty this, it was alluded to that this was my fault for over tightening it. However the guy I spoke with said he would go get the part himself, outside of what his Boss told him to do, and send it to me. I had to pay for the shipping.
I think it is pretty poor of them not to warranty this and I have to take the word of the person I spoke with that he did in fact do this outside of company policy. If they are seeing many of these break there appears to be a problem with the quality and placing blame on customers does not seem to be the best route to take IMHO.
Here is a picture of the stud that broke. I don't have the best camera but you can make out a flaw in the metal even to the point of it rusting in the middle and another flaw on the opposite side. Disregard the crushed threads on the side I put it in a vice to remove the nut even if it was not on there very tight.
Be careful if you ever need to remove these as the metal is not very strong.