Shout out to Terry Fair and the guys at Vorshlag!!

[Bill Pemberton]

I had a little issue working on the alignment for my new to me Mach 1 and I could not get ahold of the guy I needed to at Woodhouse Ford ( found out later he was under a car and did not hear my phone call ), so I thought, " Why not call Vorshlag , they are suspension specialists!" I have had their camber plates on a couple of my cars, my son has the set up on his 06 EVO 9 , and it seems like every time I have a question someone answers the phone. I got ahold of a gentleman right away and after I explained my predicament he said I should probably check with Terry. Terry got on the phone , asked me to send him a few photos, and in the meantime he did some research himself. He got back on the phone with me and the tech and we figured out the situation. It was not the solution we were hoping for , but Terry was spot on with his analysis and later my buddy at Woodhouse Ford who does all the performance stuff verified that Terry called it correctly. Just wanted to give Vorshlag a big thank you because we could not fix the problem at the moment, but we did find the answer and Terry took the time to help. As I mentioned I always seem to be able to get someone when I contact Vorshlag and that is worth a lot today in my mind ------ it demonstrates why they are one of the premier Sponsors on the TMO site.

 

[TMSBOSS]

Bill

Good news.

Glad to see see some companies Still value Customer Service.

Last order I had with Terry’s crew was supposed to deliver in 3 day. I got the package in Two!! I guess their shipping department is spot on also!!

Thanks V Team!!

 

[bnight]

Great story. I also want to should out that Terry send me details on how to setup the Ohlins based on his testing with the 2018 car. Great guy and can't wait to test his setup on the track.